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You can check your account balance and transaction history through the following methods: 1. Log in to online banking or our mobile application and view details in the "Account Management" section; 2. Call our customer service hotline and use the automated voice service or speak to a representative; 3. Visit any of our global branches and ask a teller for assistance.

The time for international transfers to arrive depends on the recipient bank's country/region and the processing efficiency of local banks. Generally: 1. International transfers within the same bank usually arrive within 1-2 business days; 2. Transfers between different banks usually arrive within 3-5 business days; 3. Some remote areas may take 5-7 business days. You can choose express service when making the transfer to shorten the arrival time.

To apply for a corporate account, follow these steps: 1. Complete the online application form on our official website; 2. Prepare and upload the required documents (including business registration certificate, director identification, company articles of association, etc.); 3. Complete the video interview and identity verification; 4. Once approved, we will send your account information via email. The entire process usually takes 3-5 business days. For any questions, please contact our corporate client service hotline.

If your bank card is lost or stolen, please take the following steps immediately: 1. Call our 24-hour emergency hotline at +1-939-332-7289 to report the loss; 2. Log in to online banking or our mobile application and select "Report Loss" in the "Card Management" section; 3. Visit the nearest branch to complete the loss reporting process. After reporting the loss, you can apply for a replacement card, which will be delivered to your designated address within 7-10 business days.